Resident Care Director (LVN/RN)

The Woodlands, TX

Full Time

Keepsake Gardens

Senior Manager/Supervisor

Resident Care Director
Sundale Senior Living | The Woodlands, TX
$85,000-$95,000 per year | Full-Time

Lead with Purpose. Inspire Your Team. Change Lives Every Day.

Sundale Senior Living is seeking an experienced Resident Care Director (LVN/RN) to provide clinical leadership and oversight for resident care services across our Assisted Living and secured Memory Care community.

As the community's primary clinical leader, you will ensure residents receive appropriate, person-centered care consistent with their assessed needs, service plans, physician orders, company policies, and Texas Assisted Living regulations.

This is a visible, hands-on leadership role. You'll work closely with medication aides and caregivers while partnering with the Executive Director, Resident Care Coordinator, Memory Care Director, physicians, pharmacies, outside healthcare providers, residents, and families.

If you're an experienced Texas LVN or RN who combines strong clinical judgment with the ability to lead, coach, and hold a resident care team accountable, we'd like to meet you.

Why Join Sundale Senior Living?
As Sundale, we believe exceptional resident care begins with exceptional leadership. We empower our leaders to make decisions, develop tier teams, and create meaningful experiences for residents every day.

What You'll Love About This Role

Serve as the community's primary clinical leader
Lead resident care across Assisted Living and secured Memory Care
Maintain a visible leadership presence throughout the community
Develop and coach medication aides, caregivers, and department leadership
Partner closely with residents, families, physicians, and healthcare providers
Drive resident safety, quality, compliance, and survey readiness
Identify concerns proactively and implement meaningful improvements

What You'll Do

Lead Resident Care & Clinical Operations

Oversee admission, annual, and change-of-condition resident assessments.
Ensure service plans remain accurate, current, and compliant.
Participate in pre-admission assessments to determine whether prospective residents can be safely and appropriately served.
Respond promptly to changes in condition and ensure appropriate clinical follow-up.
Conduct regular resident rounds throughout Assisted Living and Memory Care.
Coordinate care with physicians, pharmacies, home health, hospice, therapy, laboratories, and other healthcare providers.
Communicate significant changes in condition or care needs to residents, families, and appropriate providers.

Oversee Medication Management & Resident Safety

Maintain oversight of the community's medication management program.
Ensure medication orders are accurately entered, implemented, and documented.
Conduct medication audits, medication-pass observations, and competency evaluations.
Address medication errors, missed medications, documentation concerns, and unsafe practices promptly.
Review falls, incidents, wounds, hospitalizations, and other resident safety concerns.
Identify patterns and ensure appropriate interventions and corrective actions are implemented.

Lead & Develop the Resident Care Team

Coach, educate, and hold medication aides and caregivers accountable for resident care standards.
Partner with the Resident Care Coordinator and Memory Care Director to ensure resident care needs are communicated and completed.
Develop the Resident Care Coordinator's leadership of daily Assisted Living floor operations.
Participate in recruiting, interviewing, orientation, training, competency validation, and performance management.
Address performance concerns through coaching, corrective action, retraining, or competency review.

Maintain Compliance & Quality

Maintain compliance with Texas HHSC Assisted Living requirements, including applicable provisions of 26 TAC Chapter 553.
Maintain survey readiness at all times.
Conduct resident record, medication, documentation, care, and regulatory compliance audits.
Ensure documentation is complete, accurate, timely, and ready for regulatory review.
Assist with investigations, complaints, incidents, Plans of Correction, and regulatory follow-up.
Participate in quality assurance and performance improvement activities.

Support Residents & Families

Serve as a primary clinical resource for residents and families.
Respond professionally and promptly to resident and family concerns.
Participate in family meetings and care conferences.
Communicate significant changes in condition, care needs, or service delivery.
Build collaborative relationships while maintaining appropriate clinical and regulatory boundaries.

What We're Looking For

Ideal Candidate Experience

Current Texas LVN or RN license in good standing.
Minimum three years of leadership experience overseeing a resident care team in assisted living, memory care, long-term care, or a comparable senior living environment preferred.
Experience leading resident care operations in a community of approximately 40 or more units strongly preferred.
Demonstrated experience supervising, coaching, training, and holding medication aides and caregivers accountable.
Hands-on experience with electronic medication administration records (eMAR) and electronic health records.
Experience with August Health preferred.
Working knowledge of Texas assisted living regulations and HHSC requirements.
Strong understanding of medication management, resident assessment, change-of-condition management, documentation, incident response, and care planning.
Ability to participate reliably in on-call responsibilities.
Current CPR/First Aid certification preferred.
Certified Dementia Practitioner or comparable dementia training preferred.

Knowledge & Skills

Clinical judgment and resident-safety awareness
Leadership and staff accountability
Organization and follow-through
Effective delegation
Medication management knowledge
Regulatory compliance knowledge
Strong documentation practices
Timely change-of-condition response
Professional family communication
Conflict resolution
Staff education and coaching
Ability to identify and correct systemic problems
Ability to prioritize competing clinical and operational needs
Ability to collaborate effectively with non-clinical department leaders

Technology
Experience with August Health, Microsoft Office, Google Workspace, or similar software is preferred.

Compensation & Benefits

Competitive salary of $85,000-$95,000, based on experience and qualifications
Medical, Dental, and Vision Insurance
Paid Time Off beginning on your first day
Paid Holidays
Bereavement Leave
Professional development and continuing education
Career growth opportunities
Supportive leadership team

Apply Today
If you're an experienced Director of Memory Care, Memory Care Manager, Dementia Care Leader, Assisted Living Director, Resident Care Director, or Senior Living leader who is passionate about developing people and delivering exceptional dementia care, we encourage you to apply.

Join Sundale Senior Living and help create a community where residents experience dignity, purpose, connection, and joy, where caregivers are inspired to do their best work every day.

Sundale Senior Living is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

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Experience
- Do you have 3+ years of leadership experience overseeing a resident care team in assisted living, memory care, long-term care, or a comparable senior living environment?* Yes, I have the experience required.No, I do not have the required experience.

Describe what it means to you to be a Resident Care Director in a Senior Living / Memory Care Home.*

Sales/Marketing Engagement

- Marketing pushes for move-ins to hit monthly goals, but you are concerned a new prospect may have higher acuity than your staff can safely handle. Do you accept them to help the numbers, or decline? Why?

- During a tour, a family asks if you can guarantee their dad will always have 1:1 support at mealtimes. The sales director looks at you to confirm. How do you answer it with the family present? How do you address it after they leave with the sales director?*

Leadership

- What type of leader are you?

- If your employees had to describe you in 10 words or less, what would they say?

- Describe how you coach / discipline.*

Technology

What systems are you proficient in conducting resident care? How do you use each?*

Describe your regulatory compliance experience in an assisted living, memory care, long-term care, or comparable senior living environment.*

On-Call Requirements - Please answer all 3 questions in detail.

- You're off duty and get a call that a resident fell with an injury. How do you respond?

- A med tech calls you at 2am about a resident with chest pain. You are exhausted and have an early morning. When and how do you respond?

- While off duty, you are called for a non-urgent issue (minor family complaint or missing laundry). How do you balance being responsive without enabling misuse of on-call.*

Family Engagement - Please answer each question in detail.

- A family leaves you a voicemail about their mom's medications. You are busy and do not have an immediate answer. When and how do you respond while seeking the response?

- A family shows up, unexpectedly, late Friday asking to move their loved one in the next morning. The sales team is excited, but you do don't have the care plan ready. Explain if and why you approve the move-in anyway or delay until the care plan and medications are set.*

Errors and Accountability

- A staff member suggests, "Just copy last month's service plan" to save time. How do you respond?

- A med tech tells you they gave the wrong dose of medication. Describe your response as a leader, for compliance, and prevention of future errors.

- Describe a time when you made an error in patient care or had an oversight. How did you handle it and what did you learn from it?*

Human Check*

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Resident Care Director (LVN/RN)

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